Refund & Return Policy
Last Updated: 10-Oct-2025
Thank you for choosing Tasty Granery Products Pvt. Ltd. We value your trust and strive to ensure that every customer is satisfied with their purchase. However, if for any reason you are not completely happy with your order, our Refund & Return Policy outlines how we can assist you.
Returns
7-Day Return Policy
We accept returns within 7 days from the date of delivery. Unfortunately, if 7 days have passed since your purchase, we will not be able to offer a refund or exchange.
Eligibility for Return
To be eligible for a return, please ensure that:
- The item is unused, unopened, and in its original packaging.
- The product is in the same condition as when you received it.
- The item is not a perishable product or custom order (as these cannot be returned).
Return Process
To initiate a return, please contact our customer support team at [your email ID – e.g., support@tastygranery.com] with your order number, purchase details, and the reason for return.
Once your request is reviewed, our team will guide you through the next steps for shipping or pickup arrangements.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless:
- The product received was defective, damaged, or incorrect due to our error.
In such cases, we will arrange a replacement or refund at no additional cost.
Refunds
Refund Approval & Process
Once your returned item is received and inspected, we will send you an email notification confirming receipt.
If your return is approved, a refund will be processed within 1–7 working days.
The refunded amount will be credited to your original method of payment within 2–3 business days thereafter, depending on your bank or payment provider.
Late or Missing Refunds
If you have not received your refund within the specified timeframe:
- Please recheck your bank account.
- Contact your credit card company or bank — sometimes, it takes additional time before a refund is officially posted.
- If you still haven’t received it, contact us at [support@tastygranery.com] for assistance.
Exchanges
Defective or Damaged Items
If you receive a defective or damaged product, please contact us immediately at [support@tastygranery.com] with photos of the item.
We will verify the issue and arrange for a replacement or refund at no extra charge.
Incorrect Items
If you receive an incorrect item, please inform us within 7 days of delivery.
We will provide instructions for returning the item and promptly ship the correct product to you.
Contact Us
If you have any questions or concerns about our Refund & Return Policy, please feel free to contact us:
Tasty Granery Products Pvt. Ltd.
📍 Talebsha Path, Bharalupar, Katahbari, Garchuk, Kamrup, GMC, Assam – 781035
📧 Email: sales@tastygranery.com
📞 Phone: +91 88769 16424
🌐 Website: www.tastygranery.com
